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明通传媒集团Meantime Media Group home明通传媒集团官网首页

China Southern Airlines中国南方航空 · Civil Aviation民航

A major-client event must do more than feel prestigious—it must make products clear, customers valued, and the next partnership credible.大客户活动不只要办得隆重, 更要让客户理解产品、感到被重视、相信下一段合作。

One annual brand theme adapted to different scales and customer needs in Beijing and Guangzhou.同一个品牌母题,为北京盛典与广州深度交流设计不同体验。

CASE 68案例 68

Company project materials confirm the two-city delivery and customer journey; attendance scale does not establish contracts or business growth.公司在册项目材料

I have a similar challenge我也有一个相似问题
Back to all work返回案例中心
中国南方航空项目画面:把一场客户大会,变成品牌与重要伙伴共同起飞的现场。
Company project materials confirm the two-city delivery and customer journey; attendance scale does not establish contracts or business growth. Images and client identifiers are used only within the applicable project-rights boundary.公司在册项目材料。图像及客户识别仅在项目权益边界内用于能力说明。

Case anatomy案例解剖

Look beyond what was made. See why each decision was made.不只看做了什么,更看为什么这样做。

  1. 01

    The real challenge真问题

    The two events could not be copies, yet both had to feel unmistakably China Southern. Beijing required the completeness of a larger annual celebration; Guangzhou required deeper product communication and relationship exchange. Full duplication would distort the experience, while separate creative systems would fragment the annual brand asset.两站不能复制,却必须让客户感到它们属于同一个南航。 北京站规模更大,需要年度盛典的完整感; 广州站人数更精,需要更充分的产品沟通和关系交流。 若完全复制,体验会失真; 若各做一套,年度品牌资产又会被拆散。

  2. 02

    The decisive insight关键洞察

    Important customers remember less about the number of performances than whether the brand understands the relationship. 'United in purpose' places customers inside the brand story, while 'flying toward a better future' connects aviation, travel, and future cooperation.重要客户真正记住的,不是看过多少节目,而是品牌是否理解这段合作关系。 “同心”把客户从被邀请者写进品牌叙事,“飞向美好未来”则将航空业务、出行愿景与未来合作自然连接。 母题负责建立共同方向,现场负责证明这份重视。

  3. 03

    The core idea核心创意

    Use one parent theme to establish shared direction, then let each city prove the relationship differently through arrival, product experience, staged content, interaction, dinner, and on-site service.用一个清楚、可识别、可延展的创意主张,统一内容、媒介、体验与后续承接。

Integrated action整合行动

Integrated action整合行动

Every action has a role, and every role advances the same brand outcome.每个动作都有角色,共同推动同一个品牌结果。

  1. 01

    抵达即识别

  2. 02

    产品可体验

  3. 03

    舞台有推进

  4. 04

    二十余项内容协同

  5. 05

    两座城市分别适配

  1. 01

    Established immediate recognition from the moment each customer arrived.

  2. 02

    Made product communication tangible through dedicated experience touchpoints.

  3. 03

    Structured staged content to move from shared purpose toward future cooperation.

  4. 04

    Coordinated more than 20 content and interaction elements along one customer journey.

  5. 05

    Adapted event scale, depth, and rhythm separately for Beijing and Guangzhou.

Work in view项目画面

See how the idea entered content, experience and the market.看创意如何进入内容、体验与真实市场。

Selected from the corresponding project deck and source files. Each frame belongs to this case—not a generic stock-image library.画面均选自本案例对应的项目底稿与源文件,不使用与项目无关的通用图库占位。

中国南方航空项目画面:把一场客户大会,变成品牌与重要伙伴共同起飞的现场。(项目展示 1)
01Project view项目实景 / 作品画面
中国南方航空项目画面:把一场客户大会,变成品牌与重要伙伴共同起飞的现场。(项目展示 2)
02Project view项目实景 / 作品画面

Results & evidence结果与证据

State the results clearly—and the evidence boundary with equal clarity.结果分层说清,证据边界也一起说清。

01

同一主题系统在北京、广州完成不同规模与场景的适配;

02

交付覆盖客户抵达、产品体验、会议、互动、晚宴、内容制作与现场保障;

01

Company materials confirm that one theme system was adapted to different scales and contexts in Beijing and Guangzhou.

02

Delivery covered customer arrival, product experience, meetings, interaction, dinner, content production, and on-site support.

03

More than 20 content and interaction elements were coordinated around the same customer journey.

What this proves它证明什么

Why this case matters案例价值

The project records show one annual brand platform retained across two substantially different customer-event formats.这个案例展示了明通如何围绕“把一场客户大会,变成品牌与重要伙伴共同起飞的现场。”,把判断、创意与执行连接为一条可说明、可复盘的项目路径。

More work继续看案例

See different answers to related challenges.看同类问题的不同解法。

View all work查看全部案例
中国南方航空项目画面:一部六小时的电影,怎样让更多人愿意按下播放、看到最后?

03 · Civil Aviation民航

Evidence status stated证据状态已标注

Turning the crisis story behind Six Hours into a shared expression of China Southern Airlines' commitment to guardianship.把一部六小时危机故事,变成南航“守护”精神的共同表达。

We gave audiences a timely reason to watch and share the long-form film, instead of treating release as the finish line.不只把长视频发出去,而是为内容找到与当下相连、值得主动转发的理由。

品牌影片社会化传播紧时间窗口
Brand FilmSocial EngagementTight Timeline
See how this challenge was solved查看这个问题如何被解决
南方航空项目画面:不争论“远不远”,重新定义“快不快”

13 · Civil Aviation民航

Evidence status stated证据状态已标注

Redefining Speed: China Southern's Beijing Daxing Transition Campaign不争论“远不远”,重新定义“快不快”

Addressing the perception that Beijing Daxing is too far, Meantime shifted focus from distance to total travel time, highlighting efficiency across the entire journey.面对“大兴机场离市区远”的固有印象,明通没有回避距离,而是把消费者真正关心的问题,从公里数转向总耗时。

南方航空品牌增长与年度传播内容与体验激活
China Southern AirlinesBrand Growth and Annual CommunicationContent and Experience Activation
See how this challenge was solved查看这个问题如何被解决
深圳航空项目画面:把六项航空服务,变成一个消费者记得住的选择理由

14 · Civil Aviation民航

Evidence status stated证据状态已标注

Turning Six Airline Services into One Memorable Reason to Choose Shenzhen Airlines把六项航空服务,变成一个消费者记得住的选择理由

Meantime organized six scattered service benefits under one Comfortable Journey promise that travelers could understand, remember, and choose.服务很多,不等于用户能记住。 明通把深航分散的产品利益,收束为“舒心出行选深航”的完整心智。

深圳航空事业增长与品牌定位品牌增长与年度传播
Shenzhen AirlinesBusiness Growth and Brand PositioningBrand Growth and Annual Communication
See how this challenge was solved查看这个问题如何被解决

Your next question下一个问题

If you face a similar business tension, you do not need a complete brief to begin.如果您面对相似的业务矛盾,不必先写完整 Brief。

Bring the brand, the objective and the critical timing. We will first identify the problem most worth solving.带来品牌、目标和关键时间。我们先帮您判断最值得解决的问题。

Submit a growth question提交一个增长问题