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Industry case library · 7 cases行业案例库 · 7 个案例

Civil Aviation case studies: see how real business challenges were solved.民航案例:从真实业务问题,看见判断、创意与交付。

Airlines, airports and passenger-service brands translating networks, service systems and operational complexity into customer confidence.航空公司、机场与民航客运服务,把网络、服务与运营能力变成旅客能感知的信任。

Industry labels follow the client organisation's primary business, while campaign formats remain project tags. Every case appears in one primary industry only.行业归类以客户主营业务为准;整合战役、跨界营销等保留为项目标签。每个案例只进入一个主行业。

Back to all cases返回全部案例

Case collection案例集合

7 assignments, read through the same evidence standard.7 个真实项目,共用同一套证据标准。

Each page explains the challenge, the judgement, the creative response, the integrated action and what the available evidence can support.每个页面都说清客户问题、关键判断、创意回应、整合行动,以及现有证据能支持什么。

中国南方航空项目画面:一部六小时的电影,怎样让更多人愿意按下播放、看到最后?

03 · Civil Aviation民航

Evidence status stated证据状态已标注

Turning the crisis story behind Six Hours into a shared expression of China Southern Airlines' commitment to guardianship.把一部六小时危机故事,变成南航“守护”精神的共同表达。

We gave audiences a timely reason to watch and share the long-form film, instead of treating release as the finish line.不只把长视频发出去,而是为内容找到与当下相连、值得主动转发的理由。

品牌影片社会化传播紧时间窗口
Brand FilmSocial EngagementTight Timeline
See how this challenge was solved查看这个问题如何被解决
南方航空项目画面:不争论“远不远”,重新定义“快不快”

13 · Civil Aviation民航

Evidence status stated证据状态已标注

Redefining Speed: China Southern's Beijing Daxing Transition Campaign不争论“远不远”,重新定义“快不快”

Addressing the perception that Beijing Daxing is too far, Meantime shifted focus from distance to total travel time, highlighting efficiency across the entire journey.面对“大兴机场离市区远”的固有印象,明通没有回避距离,而是把消费者真正关心的问题,从公里数转向总耗时。

南方航空品牌增长与年度传播内容与体验激活
China Southern AirlinesBrand Growth and Annual CommunicationContent and Experience Activation
See how this challenge was solved查看这个问题如何被解决
深圳航空项目画面:把六项航空服务,变成一个消费者记得住的选择理由

14 · Civil Aviation民航

Evidence status stated证据状态已标注

Turning Six Airline Services into One Memorable Reason to Choose Shenzhen Airlines把六项航空服务,变成一个消费者记得住的选择理由

Meantime organized six scattered service benefits under one Comfortable Journey promise that travelers could understand, remember, and choose.服务很多,不等于用户能记住。 明通把深航分散的产品利益,收束为“舒心出行选深航”的完整心智。

深圳航空事业增长与品牌定位品牌增长与年度传播
Shenzhen AirlinesBusiness Growth and Brand PositioningBrand Growth and Annual Communication
See how this challenge was solved查看这个问题如何被解决
海南航空项目画面:让“好久不见的远方”,重新成为一张机票的理由

15 · Civil Aviation民航

Evidence status stated证据状态已标注

Reigniting the Desire to Fly with New Hainan Airlines, New World让“好久不见的远方”,重新成为一张机票的理由

As international travel resumed, Meantime paired route information with an emotional invitation to rediscover distant destinations.国际航线重启时,用户缺的不是一条航线通知,而是再次出发的情绪许可。

海南航空品牌增长与年度传播内容与体验激活
Hainan AirlinesBrand Growth and Annual CommunicationsContent and Experience Activation
See how this challenge was solved查看这个问题如何被解决
广州白云国际机场项目画面:把机场服务做成一段可收藏的旅程

16 · Civil Aviation民航

Evidence status stated证据状态已标注

Turning Airport Information into a Shareable Journey for Passengers把机场服务信息,变成旅客愿意收藏、分享、照着走的“经广飞”

Meantime organized travel, dining, shopping, transfers, and passenger care into ten content phases under the Fly via Guangzhou platform.以“经广飞 Family”统一出行、餐饮、购物、接机与暖心服务,持续经营十个旅客场景。

广州白云国际机场品牌增长与年度传播内容与体验激活
Guangzhou Baiyun International AirportBrand Growth and Annual CommunicationsContent and Experience Activation
See how this challenge was solved查看这个问题如何被解决
深圳航空项目画面:让每一次航线、权益与活动上新,都像同一个深航在说话。

60 · Civil Aviation民航

Evidence status stated证据状态已标注

Airline products change every day. The brand should not have to start over each time.航空产品每天都在变化。 品牌不能每次都重新开始。

A reusable design system translating complex routes, services, rights, prices, and audiences into clear next steps without losing brand consistency.从空轨联运、公务舱与会员权益,到品牌活动、宣传册和企业专享,把高频需求沉淀成可持续的设计能力。

深圳航空事业增长与品牌定位品牌增长与年度传播
Shenzhen AirlinesDesign SystemAnnual Service
See how this challenge was solved查看这个问题如何被解决
中国南方航空项目画面:把一场客户大会,变成品牌与重要伙伴共同起飞的现场。

68 · Civil Aviation民航

Evidence status stated证据状态已标注

A major-client event must do more than feel prestigious—it must make products clear, customers valued, and the next partnership credible.大客户活动不只要办得隆重, 更要让客户理解产品、感到被重视、相信下一段合作。

One annual brand theme adapted to different scales and customer needs in Beijing and Guangzhou.同一个品牌母题,为北京盛典与广州深度交流设计不同体验。

中国南方航空品牌增长与年度传播整合战役与节点营销
China Southern AirlinesCustomer ConferenceBeijing
See how this challenge was solved查看这个问题如何被解决

Bring us a real civil aviation challenge.带来一个真实的民航增长问题。

You do not need a long brief. We will first clarify the problem, evidence and smallest useful next step.不需要先写一份几十页的 Brief。我们会先判断问题、证据与最有价值的下一步。

Submit a growth question提交一个增长问题